How to Connect to Insource-SSO Using Passwordless Authentication

This guide explains how Insource employees can connect to the Insource-SSO SSID via the Meraki Splash Page using passwordless authentication options: Windows Hello, macOS Platform SSO, or Microsoft Authenticator App.

Prerequisites

• Insource account with @insourceservices.com domain.
• Passwordless sign-in configured (Windows Hello for Business, macOS Platform SSO, or Authenticator App).
• Modern browser installed (Edge, Chrome, Safari).

Steps for Windows

1. Open Wi-Fi settings and select Insource-SSO.
2. Captive portal may appear automatically. If not, open Edge or Chrome and visit any site.
3. You will be redirected to the Microsoft Entra ID login page.
4. Authenticate using Windows Hello for Business or select Sign in without a password for Authenticator approval.

[Insert Screenshot: Splash Page Login]

[Insert Screenshot: Windows Hello Prompt]

[Insert Screenshot: Authenticator Approval]

Steps for Mac

5. Open Wi-Fi settings and select Insource-SSO.
6. Captive Network Assistant may appear. If it fails, open Safari and visit any site.
7. You will be redirected to the Microsoft Entra ID login page.
8. Authenticate using Platform SSO or select Sign in without a password for Authenticator approval.

Authentication Options

• Windows Hello for Business: Use PIN, fingerprint, or facial recognition.
• macOS Platform SSO: Seamless authentication using macOS account linked to Entra ID.
• Microsoft Authenticator App: Approve sign-in request or enter matching number for passwordless login.

Quick Troubleshooting Flowchart for IT Support

• Splash page doesn’t appear: Disconnect and reconnect.
• Passwordless option missing: Ensure Windows Hello for Business or Authenticator passwordless is enabled.
• Mac: Confirm Platform SSO is active and certificate installed.
• Still blocked? Contact IT Support at [e-mail].