How to Enable Passwordless Authentication in Microsoft Authenticator

Passwordless authentication allows you to sign in securely without entering a password by using the Microsoft Authenticator app. This improves security and user experience.

Prerequisites

• Microsoft Authenticator app installed on your mobile device.
• Your account already added to the Authenticator app.
• Multi-Factor Authentication (MFA) enabled for your account.

Steps to Enable Passwordless Sign-In

Step 1: Open Microsoft Authenticator App

Launch the app on your mobile device.

Screenshot Placeholder:
[Insert image of Microsoft Authenticator home screen]

Step 2: Select Your Account

Tap the account you want to enable passwordless sign-in for.

Screenshot Placeholder:
[Insert image showing account selection in Authenticator app]

Step 3: Enable Phone Sign-In

Tap Set up phone sign-in (or Enable passwordless sign-in) and follow the on-screen prompts.

Screenshot Placeholder:
[Insert image of “Enable phone sign-in” option]

Step 4: Approve Device Registration

Verify your identity using your current MFA method and approve the request to register your device for passwordless sign-in.

Screenshot Placeholder:
[Insert image of approval prompt]

Step 5: Confirm Setup

Once enabled, your account will show Phone sign-in enabled under its settings.

Screenshot Placeholder:
[Insert image showing confirmation of phone sign-in enabled]

How It Works

When signing in, choose Sign in with Microsoft Authenticator and approve the sign-in request on your mobile device instead of entering a password.

Troubleshooting

• Option Missing? Ensure your account has MFA enabled and is added to the Authenticator app.
• Error During Setup? Check that your device is registered in Azure AD and you have network connectivity.
• Still Unable to Enable? Contact IT Support at [e-mail].

``